一:庞大的腾讯用户基数,据可靠的数据资料显示,在微信营销后的一年多时间内,微信的用户数量就达到了庞大的一亿,发展空间堪称恐怖,毫无疑问 微信已经成了当下火热的互联网聊天工具,而且根据腾讯QQ的发展轨迹看,我们有理由相信微信的用户量并不仅仅限于一亿这个数量,发展空间仍然很广阔。
1: The huge user base of Tencent, according to reliable data, in more than a year after wechat marketing, the number of wechat users has reached 100 million, and the development space is terrible. There is no doubt that wechat has become the most popular Internet chat tool at present, and according to the development track of Tencent QQ, We have reason to believe that the number of wechat users is not limited to 100 million, and the development space is still very broad.
二:随着智能手机的越来越普及,微信已经慢慢的从高收入群体走向大众化,几年之后,或许会出现这样的一个场景,智能手机软件市场上微信屹然成了霸主地位,就类似于如今电脑聊天工具中的QQ地位一样,无法撼动。
2: With the increasing popularity of smart phones, wechat has gradually become popular from high-income groups. In a few years, there may be such a scene. Wechat has become the dominant position in China's smart phone software market, just like QQ in today's computer chat tools, which can not be shaken.
三:信息交流的互动性更加突出,虽然前些年火热的博客营销也有和粉丝的互动,但是并不及时,除非你能天天守在电脑面前,而微信就不一样了,微信具有很强的互动及时性,无论你在哪里,只要你带着手机,就能够很轻松的同你的未来客户进行很好的互动。
3: The interactivity of information exchange is more prominent. Although the hot blog marketing in recent years also interacts with fans, it is not timely. Unless you can keep in front of the computer every day, wechat is different. Wechat has strong interactivity and timeliness. No matter where you are, as long as you take your mobile phone, you can easily interact with your future customers.
微信网站营销具有很强的互动及时性
Wechat website marketing has strong interaction and timeliness
微信网站营销具有很强的互动及时性
Wechat website marketing has strong interaction and timeliness
四:能够获取更加真实的客户群,博客的粉丝中存在着太多的无关粉丝,并不能够真真实实的为你带来几个客户,但是微信就不一样了,微信的用户却一 定是真实的、私密的、有价值的,也难怪有的媒体会这样比喻"微信1万个听众相当于新浪微博的100万粉丝",虽然有夸张成分,但却有一定的依据性。
4: We can get more real customers. There are too many unrelated fans in the blog fans, which can't really bring you a few customers. However, wechat is different. The users of wechat must be real, private and valuable. No wonder some media will use the analogy "10000 audience of wechat is equivalent to 1 million fans of sina Weibo", Although there is exaggeration, there is a certain basis.
五:很多企业把微信当做移动微博,总是一味的在向客户传达信息,而没有认真的关注客户的反馈。有互动功能的,也只是在微信后台设置好一些快捷回复的方案,但这种缺乏人性化的沟通方式,极大的损害了用户体验,就如同风靡一时的电子宠物无法长久流行的原因一样。当客户的咨询无法得到满意回复后,他们的选择就是取消关注。而人工微信客服的核心优势,就在于实现了人与人的实时沟通,此时客户所面对的是一个个专业、服务质量优秀的客服人员,对于客户的咨询可以给出满意的回复。
5: Many enterprises regard wechat as a mobile microblog, always blindly conveying information to customers, without seriously paying attention to customer feedback. Those with interactive function only set up some quick reply schemes in the background of wechat, but this lack of humanized communication mode greatly damages the user experience, just like the reason why the popular electronic pet can not be popular for a long time. When the customer's inquiry can not get a satisfactory response, their only choice is to cancel the attention. The core advantage of manual wechat customer service lies in the realization of real-time communication between people. At this time, customers are faced with professional customer service personnel with excellent service quality, who can give satisfactory answers to customers' inquiries.